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Help Desk Analyst

Corporate Staff    Associate

Position Summary

Our Greenville, SC administrative office has an opportunity for an experienced Help Desk Analyst to join the firm’s expanding Technology Department. The Help Desk Analyst is primarily responsible for first and second level phone and email support for the firm on a variety of hardware and software.  This person may also sit in either our Charlotte, Philadelphia or Chicago office.

Office Perks: The Greenville IT department brings in bagels once a week, does a Help Desk lunch once a month, and has a semi-annual off-site event.  Fun office events include: ice cream socials, Halloween costume competition, summer bash with dunk tanks and picnic food, staff appreciation day, and many more!  Additional perks offered are a wellness program, yoga classes offered at the office, on-site gym and/or discount gym membership plans, and jeans Fridays.

Essential Functions

The following are some of the most common technologies used in the offices that would be supported by the Help Desk Analyst:

Requirements

Preferred:

Please note, we are not working with outside recruiters for this position.

Benefits

Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Sick Time, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Teladoc (24/7 access to a doctor by phone or online video), Tuition Reimbursement and an Employee Assistance Program.

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