Our Greenville, SC office has the opportunity for an experienced Business Analyst Manager to join the Firm’s expanding practice. The Business Analysts Manager is responsible for managing the business analyst team in supporting the identification and implementation of process optimization opportunities which support the strategic goals of the line of business. This includes performing analysis, modification, documentation and support of daily processes for custom systems and related applications. The Manager will work closely with business unit members to understand business requirements and ensure that application systems properly function to meet business needs, delivering value across the organization. The position will consult with Practices and others as appropriate to identify current operation procedures, clarify program objectives, evaluate business requirements and implement innovative solutions in a fast paced team-oriented environment. This Manager position includes but is not limited to setting process standards, developing project plans, managing projects and tasks, managing and guiding team members (resources), performing process reviews, ensuring appropriate SDLC functions and best practices are followed, performing annual reviews, as well as coordinating vendor and consultants as necessary within projects. The Business Analysts Manager will work to improve and maintain efficient and profitable operations that also produce the highest quality of products and services and will have experience with Robotic Process Automation (RPA).
The Business Analysts Manager will accomplish these tasks through direct execution and involvement as well as coordinating, overseeing, and delegating with and to Technology department resources as well as external vendors, service providers, contractors, and consultants. Additional duties include working with related process stakeholders to identify and resolve related problems and issues as well as realize efficiencies as a result of process and system improvements. This position will also serve the role of project manager for some if not all related activities