Our Greenville, SC administrative office is seeking an experienced Applications Engineer to join the Firm’s expanding Technology department. The Applications Engineer is responsible for assisting in supporting the full systems life cycle for the enterprise business applications of the Firm (e.g. the Firm’s financial system, document management system, CRM). The ideal candidate will have significant experience managing the Aderant Expert financial management system or other legal financial software. Additional experience with related legal financial software, such as Intapp Time, Billback, or other related software is a plus. Activities include systems installation and integration, maintenance and upgrades, patch installation, troubleshooting and diagnosing root cause for problems, and performance monitoring. Additional duties include working with relevant stakeholders to identify and resolve problems while also realizing efficiencies as a result of process and systems improvements. This position will establish relationships with relevant vendors in order to coordinate vendor-assisted upgrades and escalate and manage vendor support tickets as needed. Candidates must have strong communication skills, both written and verbal, as Application Engineers work closely with business systems support analysts and other specialists.
Please note, we are not working with outside recruiters for this position.
Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Sick Time, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Teladoc (24/7 access to a doctor by phone or online video), Tuition Reimbursement and an Employee Assistance Program.