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Site Support Team Lead

Corporate Staff    Associate

Position Summary

Responsible for providing first level supervisory support and direction to the Site Support Coordinators and / or Specialists in each of their identified offices.  Manages the day-to-day relationship with external technical support contractors in both site support staffed and non-site support staffed locations.  Responsible for providing 2nd and 3rd level technology support for attorneys and staff on a variety of hardware and software.  Will participate or project-manage projects/tasks assigned for local, regional, or firm-wide initiatives.

Essential Functions

 Provide first level supervisory support and direction to Site Support Staff in the Region

Continuous Improvement and Project Management

Provide 1st and 2nd level technology support

Consistently act in support of overall firm and department initiatives, goals and objectives.

Requirements

Please note, we are not working with outside recruiters for this position.

Benefits

Ogletree Deakins offers a robust suite of benefits for our Staff including: Paid Time Off, Sick Time, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & Vision coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Teladoc (24/7 access to a doctor by phone or online video), Tuition Reimbursement and an Employee Assistance Program.

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