In part one of our two-part series focused on workplace rules and accommodation issues in the COVID-19 era, Jim Paul and Andrew Metcalf discuss face-covering mandates and the potential employment and customer access concerns raised by masking orders at the local, state, and federal levels. The speakers address the requirements of Title I and Title III of the Americans with Disabilities Act (ADA) and consider how employers can better deal with the balancing of interests that the ADA requires. For part two, see Face Coverings, Vaccines, and the ADA, Part II: What Employers Need to Know.