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Ogletree Deakins Named to The BTI Client Service 30

   |   Press Release

ATLANTA, GA – December 9, 2010 – Ogletree, Deakins, Nash, Smoak & Stewart, P.C. (Ogletree Deakins), one of the nation’s largest labor and employment law firms, has been recognized among the top 30 law firms for client service in The BTI Client Service A-Team Survey 2011, a survey of law firm client service performance. Of the more than 600 firms servicing large and Fortune 1000 companies, 333 were recognized in the report for client service. Ogletree Deakins was named to the BTI Client Service 30, having been ranked number 21 of the firms recognized for client service.

The rankings in the survey were determined based on responses from nearly 300 corporate counsel at large and Fortune 1000 companies concerning 17 distinct areas of client service, including: Client Focus, Commitment to Help, Understands the Client’s Business, Provides Value for the Dollar, Keeps Clients Informed, Legal Skills, Quality Products, Deals with Unexpected Changes, Handles Problems, Meets Scope and Budget, Breadth of Services, Helps Advise on Business Issues, Regional Reputation, Unprompted Communication, Brings Together National Resources, Anticipates the Client’s Needs, and Innovative Approach.

Kim Ebert, managing shareholder for Ogletree Deakins said, “We are very pleased by this recognition. Premier client service is one of the foundations of our firm, and it is extremely important to us that we meet and exceed our clients’ service expectations.”

About Ogletree Deakins

Ogletree Deakins is the nation’s third-largest labor and employment law firm, representing management in all types of employment-related legal matters. The firm has more than 500 lawyers located in 40 offices across the United States. In addition to handling labor and employment law matters, the firm has thriving practices focused on business immigration, construction, employee benefits, environmental, and workplace safety and health law. Ogletree Deakins represents a diverse range of clients, including more than half of the Fortune 50 corporations in the United States. For more information, please contact Ryan King, public relations manager, at (404) 870-1742.  

About The BTI Client Service A-Team 2011 Survey

BTI’s analysis draws on candid feedback from nearly 300 corporate counsel at large and Fortune 1000 companies to determine precisely which law firms top the charts in client service. General Counsel and C -level executives define 17 activities they use to select and evaluate outside counsel. BTI asks corporate counsel to delineate, unprompted, the law firm best at each of the 17 activities driving superior client relationships.

About BTI Consulting Group, Inc.

BTI is the leading provider of strategic research to law firms and General Counsel. For the past 20 years, BTI has delivered compelling, custom client surveys to firms with six to 600 partners. BTI also provides syndicated market research about client service, market direction and client satisfaction to more than 200 top law firms. BTI’s work spans 13 different professions, helping clients learn best practices from world-class firms in virtually all professional services industries. www.bticonsulting.com

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