ATLANTA – August 26, 2019 – Ogletree Deakins, one of the largest labor and employment law firms representing management, has won the International Legal Technology Association’s (ILTA) Transformation Project of the Year Award for the firm’s chatbot KARLOS.
KARLOS, which stands for Knowledge And Resource Locator for Ogletree Systems, is a chatbot developed to efficiently answer firm employees’ frequently asked questions. The bot was developed by Flyn Flesher in the firm’s Knowledge Management department, who was recently named the winner of ILTA’s Young Professionals to Watch Award.
ILTA’s Transformation Project of the Year award recognizes outstanding achievement in planning and implementing a transformative project within an ILTA member organization. The application questions are intended to illustrate how the organization has delivered exceptional business value, innovation, and transformational impact through a project implementation. Moreover, the award recognizes how the organization has extended its experience and knowledge to the legal community and reflected ILTA’s core values.
“Our Client Pledge states that we will harness technology and innovation to better serve our clients’ interests, and receiving this award reflects our commitment,” said Matt Keen, Ogletree Deakins’ managing shareholder. “We will continue to make significant investments in technology, infrastructure, and in areas like knowledge management in order to build robust capabilities that drive efficiency and enhance the delivery of our services.”
About Ogletree Deakins
Ogletree Deakins is one of the largest labor and employment law firms representing management in all types of employment-related legal matters. Premier client service, as outlined in the firm’s Client Pledge, is one of the firm’s top priorities and a cornerstone of its core values. U.S. News – Best Lawyers® “Best Law Firms” has named Ogletree Deakins a “Law Firm of the Year” for eight consecutive years. In 2019, the publication named Ogletree Deakins its “Law Firm of the Year” in the Employment Law – Management category. Ogletree Deakins has more than 850 attorneys located in 53 offices across the United States and in Europe, Canada, and Mexico. The firm represents a diverse range of clients, from small businesses to Fortune 50 companies. www.ogletree.com
ILTA serves the professional needs of more than 25,000 international legal technology professionals, their member firms and its in-house organizations. Our core values—respect, commitment to members, sharing of information, diversity and inclusion, and promoting lifelong learning—drive all we do to support the peer-driven organization that is ILTA. Since its founding in 1980, the association’s focus is to achieve results for our membership and the legal technology profession at large. Learn more at www.iltanet.org.