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In this podcast recorded at Ogletree Deakins’ national Workplace Strategies seminar, Director of Career Development Marcia Stokes, Ph.D., and Board Member Diana Nehro discuss how “behavioral styles” can impact trust and communication in addition to how employees and managers can leverage their styles and those of their team to minimize conflict and misunderstanding. As the creator of the Building Team Effectiveness DISC workshop—a behavioral assessment tool that is used to understand how our observable behaviors are being perceived by others, Marcia explains how DISC can be used to help teams communicate more effectively by intentionally tapping into the strengths of team members’ communication styles. Diana (shareholder, New York/Boston) also explains how she has put these tools into practice as chair of the firm’s Cross-Border Practice Group.


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